Expert Plumbing & Drainage Solutions Across The Lower Mainland & Fraser Valley

We serve the entire Lower Mainland and Fraser Valley including: Horseshoe Bay, West Vancouver, North Vancouver, Vancouver, Richmond, Burnaby, New Westminster, Port Moody, Anmore, Belcarra, Coquitlam, Port Coquitlam, Pitt Meadows, Maple Ridge, Langley, Aldergrove, Abbotsford, Mission, and Chilliwack., and surrounding communities. Call to confirm service availability in your specific location.

Drain snaking (also called augering or rooter service) uses a rotating cable to punch a hole through clogs, providing temporary relief. Hydro-jetting uses high-pressure water (1,500-8,000 PSI) to completely scour pipe walls, removing 99% of grease, scale, roots, and debris. Hydro-jetting provides a more thorough cleaning that lasts 18-24 months compared to snaking which may need repeating every few months. We recommend hydro-jetting for recurring clogs, main sewer lines, and commercial kitchens.

Yes! We offer same-day hot water tank replacement across the Lower Mainland and Fraser Valley for most standard residential water heaters. We stock popular sizes and brands (Rheem, Bradford White, John Wood, Giant) and can typically complete installation within a few hours. Emergency hot water tank service is available 24/7 for complete failures and leaks. We handle gas and electric hot water tanks, including removal and disposal of your old tank, code-compliant installation, seismic strapping, and testing.

If your home was built between 1978-1998 and has grey poly-B (polybutylene) plumbing, replacement is highly recommended. Poly-B pipes are prone to sudden bursts without warning, causing extensive water damage. Many insurance companies in BC now refuse coverage or void policies for homes with poly-B plumbing. We provide complete repiping services with modern PEX or copper pipes, minimal drywall cutting, drywall repair, and documentation for your insurance provider. Don't wait for a burst – contact us for a repiping quote.

Absolutely. All Gator Plumbing technicians are Red Seal licensed plumbers, fully insured, bonded, and WorkSafeBC compliant. Every team member undergoes background checks and receives ongoing training in current plumbing codes, safety protocols, and the latest technologies. We carry comprehensive liability insurance and guarantee all our work. You can have complete confidence that you're working with qualified, professional plumbers.

We accept cash, debit cards, all major credit cards (Visa, MasterCard, American Express), e-transfer, and checks. Payment is due upon completion of work. For larger projects like renovations or repiping, we can arrange a payment schedule. We provide detailed itemized invoices for all services, which many insurance companies accept for claims related to burst pipes or water damage.

For true plumbing emergencies (burst pipes, sewage backups, flooding, gas leaks), we typically arrive within 60 minutes of your call, often faster depending on technician proximity and traffic conditions. We dispatch the nearest available licensed plumber to your location. For less urgent same-day service requests like clogged drains or running toilets, we can usually schedule within a few hours. Call our emergency line 24/7 for immediate dispatch.